Question The voice agent doesn’t always understand customer accents. Can this be improved?

Answer Absolutely—CallFluent is built with multilingual and accent-aware capabilities: 🌐 Accent adaptation steps: • Enable Accent Training Mode in Bot Settings • Upload audio clips from real calls for model refinement • Activate “Fallback Clarification” to rephrase misunderstood queries • Select region-specific speech models • Enable “Real-Time Accent Detection” for dynamic adjustments