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Update FAQ - AICallings
AICallings
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Question
My outbound calls are being flagged as spam by carriers. How can I prevent this?
Answer
Thank you for bringing up this important issue! Call flagging can significantly impact your campaign effectiveness. Here's how to address this: ✅ Anti-flagging strategies: Number reputation management: • Navigate to "Phone Settings" > "Number Management" • Enable "Reputation Monitoring" for all your numbers • Implement "Progressive Dialing" to prevent overuse of any single number • Use "Number Warming" protocol for new numbers (start with 10-15 calls/day) Carrier compliance settings: • Register your numbers with the "Free Caller Registry" • Complete "Business Identity Verification" in your account settings • Upload your "Call Purpose Documentation" for regulatory compliance • Enable "STIR/SHAKEN Compliance" features Call pattern optimization: • Reduce call velocity (maximum 3 calls per agent per minute) • Implement appropriate abandon rates (keep under 3%) • Vary call patterns to avoid predictable automation signatures • Add natural pauses between call batches ⚠️ Important note: Phone number reputation takes time to build. Our "Number Health Dashboard" can help you monitor which numbers are at risk of being flagged.
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