Manage FAQs
Manage frequently asked questions for AIStaffs.
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Can AIStaffs integrate with our CRM and helpdesk?
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Yes, with native and custom integrations. • Connect tools in "Integrations" • Map workflows to CRM stages or support tiers • Enable Two-Way Syncing for data flow • Assign AI roles to Salesforce, Zendesk, Intercom, etc. ⚠️ Enable data privacy settings per GDPR/CCPA in "Security Settings." | Jan 27 2026 |
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How do we prevent AI agents from giving wrong info?
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Use controlled knowledge and permissions. Steps to safeguard: • Upload trusted content in "Knowledge Center" • Enable Fact Check Mode for sensitive responses • Set approval levels for AI-generated responses • Monitor logs with Conversation Review Panel 🔍 Regular audits keep staff AI compliant and accurate. | Jan 27 2026 |
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Can we assign specialized AI agents for each department?
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Yes! Create role-specific staff agents. To deploy: • Go to "Team Builder" > "Add AI Role" • Choose preset (Sales, Support, HR, PM) or build custom • Assign tasks, tone, and knowledge base • Set operating hours and communication channel ⭐ Use “Persona Templates” to fast-track setup. | Jan 27 2026 |
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